Customer Testimonials

“Thank you for Rynoh”. The real estate division of our law firm agreed to beta test Rynoh. Upon installation we were immediately alerted to account irregularities. Our investigation began and unfortunately we found our Escrow Clerk had been embezzling funds for several months. Rynoh identified an account irregularity of $153,000.00. Unfortunately the clerk never returned to work and could not be located at her home”.

“Prior to RynohLive, our law firm recently handled a commercial closing with a 10,000,000.00 pay out. The wire was initiated but never approved. The next day the pending wire did not show in the bank system. Our Escrow software showed the wire as sent. Several weeks passed with the 10,000,000 undisbursed. By this time the accrued interest was in excess of $40,000. If we would have installed RynohLive a few weeks sooner, this problem would have been identified immediately on the morning report”.

“Thank you Rynoh! We mistakenly wired $750,000 into the wrong account. The Rynoh morning report alerted us that the bank had received $750,000 and the file could not be identified. The next alert said “there should be $750,000 in account X but it is not there. What a simple fix-transfer funds from one account to the other. Rynoh caught the mistake before we were faced with bounced checks”.

“We recently sent out loan pay off checks that were unsigned. When the mortgage company received the pay offs the error was not caught. On the fourth day, RynohLive alerted us that the payoff check had not cleared the bank. We immediately contacted the mortgage company. They confirmed they had the check and could not process it because it was missing the signature. RynohLive saved us on this one”!

After just going through our annual audit we realize more the value of Rynoh. We are audit ready every day. The three way daily reconciliation, management reports and alerting options are a vital part of our success.

“I know we have all received those internet solicitations promising a windfall profit for a few dollar investment. This scam was recently used on my title agency. RynohLive stopped the scam on my agency but unfortunately several other companies were not as fortunate. This scam was stopped in its tracks and the investigators were so amazed that they had to know about that RynohLive product”.

“Last month we issued a stop payment for a $235,000 mortgage pay-off check. RynohLive first alerted us to a problem when the check had not cleared within three days. We then contacted the servicing company that was the recipient of the mortgage pay-off. They advised us that the note had been “sold” to another servicer a few days before settlement. The recipient agreed that they would “shred the check” and gave us the contact information for the new servicing company. We contacted the new servicing company and received documentation and wiring instructions for the pay-off. The next day we wired the pay-off. The day after that, our bank neglected to honor the stop payment and the $235,000 voided check cleared the bank. RynohLive positive pay alerted us that the “shredded” check was clearing the bank. We contacted the bank and the payment was reversed. RynohLive saved us twice: The original recipient of the check was content to do nothing; No double disbursement of the pay-off!”